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Holistic Wellness FAQS

 

What is ozone therapy and how does it work?

Ozone therapy uses medical-grade ozone to support circulation, oxygenation, and the body’s natural detox processes. It’s a gentle, holistic support for overall wellness.

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Is ozone therapy safe?

When performed by trained professionals and with proper screening, ozone therapy is considered safe. We review your health history and tailor each session to your needs.

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What conditions can ozone therapy help with?

Clients often seek ozone therapy for low energy, immune support, inflammation, and recovery support. It is not a cure, but a complementary wellness tool.

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How should I prepare for my first therapy session?

Arrive well‑hydrated, avoid heavy meals 1–2 hours before, and wear comfortable clothing. Bring a list of medications and supplements you’re currently taking.

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How many sessions will I need?

This depends on your goals and overall health. Many clients start with a series of sessions over several weeks, then move to maintenance as needed.

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Can I combine ozone therapy with facials or other services?

Yes. Many clients pair ozone therapy with facials or wellness consultations for a more complete experience. We can help you plan a safe, supportive combination.

What is your cancellation policy?
We kindly ask for at least 24 hours’ notice to cancel or reschedule. Late cancellations or no‑shows may be subject to a fee.

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Do I need to arrive early for my appointment?
Please arrive 10–15 minutes early to complete any forms and settle in so we can start on time.

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What is your late arrival policy?
If you arrive late, your session may be shortened to avoid delaying the next guest, while the full fee may still apply.

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What forms of payment do you accept?
We accept major credit cards and other payment methods shown at checkout. Payment is due at the time of service or booking.

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Are services covered by insurance?
Our services are wellness‑focused and typically not covered by insurance. You’re welcome to use HSA/FSA cards if your plan allows.

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Do you offer refunds on services or packages?
Completed services are non‑refundable. For packages or plans, please see our full policy page or contact us for details.

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How do I choose the right facial?
The best treatment depends on your skin type, concerns, sensitivity, and skincare goals. If you are unsure, book a skincare consultation or contact Wellness Cove NY before scheduling.

How often should I receive a facial?
The recommended frequency depends on your skin and the treatment selected. Many clients schedule regular facials every four to six weeks, while advanced treatments may require a different schedule.

Is there downtime after a facial?
Most basic facials require little or no downtime. Peels, microneedling, and other advanced treatments may cause temporary redness, dryness, sensitivity, or peeling. Your provider will explain what to expect.

Can I wear makeup after my treatment?
This depends on the service. After certain advanced treatments, you may be advised to avoid makeup temporarily. You will receive treatment-specific aftercare instructions.

Where is Wellness Cove NY located?
Wellness Cove NY is located at 2374 Hempstead Turnpike, East Meadow, NY 11554, serving clients throughout East Meadow, Nassau County, and surrounding Long Island communities.

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