Frequently Asked Questions
What is ozone therapy and how does it work?
Ozone therapy uses medical-grade ozone to support circulation, oxygenation, and the body’s natural detox processes. It’s a gentle, holistic support for overall wellness.
Is ozone therapy safe?
When performed by trained professionals and with proper screening, ozone therapy is considered safe. We review your health history and tailor each session to your needs.
What conditions can ozone therapy help with?
Clients often seek ozone therapy for low energy, immune support, inflammation, and recovery support. It is not a cure, but a complementary wellness tool.
How should I prepare for my first therapy session?
Arrive well‑hydrated, avoid heavy meals 1–2 hours before, and wear comfortable clothing. Bring a list of medications and supplements you’re currently taking.
How many sessions will I need?
This depends on your goals and overall health. Many clients start with a series of sessions over several weeks, then move to maintenance as needed.
Can I combine ozone therapy with facials or other services?
Yes. Many clients pair ozone therapy with facials or wellness consultations for a more complete experience. We can help you plan a safe, supportive combination.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice to cancel or reschedule. Late cancellations or no‑shows may be subject to a fee.
Do I need to arrive early for my appointment?
Please arrive 10–15 minutes early to complete any forms and settle in so we can start on time.
What is your late arrival policy?
If you arrive late, your session may be shortened to avoid delaying the next guest, while the full fee may still apply.
What forms of payment do you accept?
We accept major credit cards and other payment methods shown at checkout. Payment is due at the time of service or booking.
Are services covered by insurance?
Our services are wellness‑focused and typically not covered by insurance. You’re welcome to use HSA/FSA cards if your plan allows.
Do you offer refunds on services or packages?
Completed services are non‑refundable. For packages or plans, please see our full policy page or contact us for details.
What happens during a facial consultation?
We’ll talk about your skin concerns, current routine, and goals. Then we assess your skin and recommend treatments and products tailored to you.
How should I prepare for my facial appointment?
Please arrive with a clean face and avoid strong exfoliants or retinoids 24–48 hours before your visit, unless we’ve advised otherwise.
Are facials suitable for sensitive skin?
Yes. We offer gentle options and adjust products and techniques to respect sensitive or reactive skin.
How often should I get a facial?
Many clients benefit from a facial every 4–6 weeks, but we’ll suggest a schedule based on your skin and goals.
Can I get a facial if I’m on medication or under a doctor’s care?
In many cases yes, but some medications and treatments require extra caution. Please share any prescriptions or medical treatments so we can plan safely.